Here are the new requirements to follow if you plan to receive massage at ReCenter Massage in the months following the COVID-19 pandemic. Please read ALL items:
-All clients must wear masks during the entire session. I will also be wearing a mask. I recommend the disposable blue surgical/medical masks as these are more comfortable and can be well fitted.
-Gloves are not permitted upon entering the building. Gloves are intended to protect against droplets and contaminants. If you have been wearing them out in the world, they likely have acquired said contaminants. If requested, I can provide you with new vinyl gloves after the session.
-All clients are required to sign an updated COVID-Consent Agreement form. You can download the form from my website prior to your arrival. Please read carefully, initial each item and sign. NOTE: If you refuse to sign this form, I will not be able to work on you. Please understand, these measures are in place to continue monitoring and ensuring the protection and health of all my clients, including you. No exceptions will be made.
-Clients will be asked to wash their hands before each session.
-I will continue to thoroughly wash my hands for 20 seconds before and after each session.
-the treatment room will be thoroughly sanitized between clients (light switches, surfaces, doorknobs etc...). Sheets/linens are being washed with hot water and a bit of bleach.
-Please bring a water bottle for hydration. During the upcoming months, unfortunately I will not be offering refreshments, again, to minimize spread of germs.
-When you arrrive for your appointment, please call or text instead of ringing the bell or touching the door knob.
Thank you for committing to your own health as well as looking out for others in our community who are more vulnerable. I understand this is inconvenient and I hope we are able to find more comfortable alternatives in the future. Until then, be safe and message me with any questions or concerns!
Street parking only. Because this area is primarily a residential neighborhood, parking can take a while to find. I strongly recommend arriving a bit early to your appointment to account for parking. Your appointment time will not be extended or shifted if you arrive late on account of parking troubles. I do apologize for the inconvenience.
Bus lines nearby: #57, #40, #12, #42
Most sessions are conducted similarly to Swedish Massage, where the client removes their clothing and is covered by sheets or a blanket. This allows me to use a cream or lotion to do my work most effectively without getting it on your clothes. It also allows me to access the areas I will be working on, such as the neck or low back without layers of clothing in the way.
You will, at ALL times during the session, be descretely covered (or "draped") by the blanket and sheets provided. As the therapist, I will step out of the room to give you privacy for changing, and will knock before re-entering the session space.
Most people either fully undress or partially undress down to their underwear, but it is really whatever you are comfortable with.
If you are uncomfortable with undressing, or for religious or cultural reasons are not permitted to remove your clothing, please let me know and we can work around it. If this is the case, please wear loose fitting workout clothing so that your mobility is not hindered.
While I can't say no, I strongly urge you to find childcare during the time of your session. There is no child care services at the practices where I work and childen are not permitted to wait unsupervised in the common spaces. While I will permit them to join us in the treatment room if there is no other option, I strongly urge against it, for the quality of your session as well as limited space.
COVID Policy (until further notice)
During the immediate post-pandemic months, I will be evaluating cancellations on a case by case basis. I strongly encourage folks to reach out to me directly by phone if you are experiencing questionable symptoms or choosing to stay home for the protection of yourself as well as other clients. I appreciate as much notice as possible, however I understand these are tentative times and I value caution over accidental exposure.
**Note: If you cancel with short notice on account of possible COVID symptoms, I will require a confirmation note of being tested negative before rescheduling. No exceptions. Thank you for supporting those around you.
Regular Policy
As long as you provide me with 24 hours notice before your appointment start time, you can cancel your appointment without being penalized. Obviously, the more notice you can give, allows me to offer that appointment spot to someone else who needs it.
If you cancel same day for a non-emergency reason (work meetings and travel for work, or public transit delays do NOT constitute emergencies), you will be charged for up to the full rate of your appointment.
If you cancel same day for an emergency (health related, family emergency--this does not include your childcare canceling), the cancellation fee with be waved. If you are able to find someone to take your spot, that is ideal. If you are unsure whether your situation constitutes as an emergency, please contact me and we can discuss it.
I will grant up to 3 emergency cancellations, at which time we will need to discuss the nature of the emergencies and possible termination as a client. I understand that life happens and cannot always be predicted, but my time is also valuable and I need to schedule clients who can show up reliably. Please do not abuse the cancellation system. It is not my desire to fire any of my clients, but if it is harming my practice and interferring with the health of my other clients, I will do what is best.
That said, if the emergencies are health related (physical ailment, physical injury, domestic violence) I will direct you to the appropiate resource (help hotline, 911, local hospital) who can better support your needs. If it is the death of a family member or friend, my sincerest condolences, and please let me know when/if you would like to rebook.
I do not bill insurance at this time.
I can, however, provide receipts for sessions paid, if you would like to submit it for reimbursement yourself. For an additional fee, I can also provide more extensive notes on each session and progress reports for your healthcare team. Please click here for more information on SOAP Note fees.